NHS Boards and Health and Social Care Partnerships have a legal requirement to involve people in designing, developing and delivering the health care services provide for them.
Effective approaches for community engagement and participation are critical in ensuring our services are fit for purpose, fit for the future and support better outcomes for people using services, carers and local communities.
Community; refers to a group of people that share a common place (people in a geographical areas such as a village or neighbourhood), a common interest (people who share a particular interest or experience) or a common identity (perhaps demographic characteristics such as age,race) There are also individuals and groups with common needs.
Engagement; is a broad term that covers a whole range of activities that encourage and enable people to be involved in decisions about issues that affect them. This can range from encouraging communities to share their views on how their needs are best met and influence how service should be delivered, to giving communities the power to inform decisions and provide services.
New opportunity
Public Partner Volunteer – Urgent Care Service Clinical Governance Group
Members of the public are sought to join this group to engage in discussions and provide public perspective in order to shape the services delivered. The purpose of the group is to;
- To provide a forum for discussion of management of Clinical Governance and encourage sharing of best practice
Consider National Strategy Documents in relation to service provision - Support the implementation of NHS Fife policies and procedures
- Propose recommendations for local Action Plans and assure these are implemented reviewed and evaluated as a continual cycle for service improvement
- Evaluate local approaches and develop good practice within Urgent Care Service Fife
Identify and manage risk appropriately and escalate accordingly - Assure best practice in regards to the management of health and safety
- To provide a forum for discussion of management of Clinical Governance and encourage sharing of best practice
Meetings are held every 6-8 weeks (with no less than 6 per calendar year), and last no longer than 1.5 hours. There will be a requirement to read related papers ahead of each meeting which will require approximately 1 hour per meeting.
We would ask that volunteers:
- Be a resident within the NHS Fife Board area.
- Have good verbal and listening skills.
- Due to the online nature of meetings at the present time, volunteers would require the skill and technology to access meetings.
- Are able to collaborate with professionals.
Have a genuine and enthusiastic interest in the NHS and health and social care - Are able to treat all information in a confidential manner.
- Are able to act in a non-judgmental way, with an empathetic and open approach.
If you would like to get involved, please note your interest to fife.participationandengagements@nhs.scot or telephone Theresa Rodigan on 01592 618254.
Fair Treatment Statement
No applicant will be unfairly discriminated against. We are particularly alert to eliminating discrimination on account of age, cultural/religious/political belief, disability, ethnicity, gender, race, relationship status, sexual orientation, and/or Trade Union membership or stewardship.
Your information
You are providing your personal details to NHS Fife as part of your role as a volunteer within the health board. The details you provide will be stored in an online secure database within the NHS network accessible to only the volunteering management team. Your personal details will not be shared with other organisations unless otherwise agreed. The information will be used to match volunteers with appropriate opportunities and to retain a record of volunteering activity for administration purposes. Anonymised reports will be created from the information and used to inform service developments at a local and national level. The information will be kept for six years from the point you cease volunteering.
You can request a copy of the information the board holds in relation to your volunteering status by making a ‘subject access request’ under the General Data Protection Regulations 2018.
