Interpreting,Translation and Accessible Communication Formats and Services
NHS Fife is committed to making healthcare accessible by eliminating discrimination, promoting inclusion and ensuring a Human Rights based approach underpins all our functions and services.
NHS Fife provides interpreting and translation services for patients who:
- do not have English as their first language
- have a hearing impairment
- have a sight impairment
- have a speech impairment
- are registered Deafblind
- have a Learning Disability
Community Language Interpreting
For patients who require a Community Language Interpreter NHS Fife has access to qualified interpreters via the telephone. This service is provided 24 hours a day and 7 days a week in over 150 languages.
NHS Fife also has a contract with a local company to provide face-to-face Community Language Interpreters if required.
Interpreters for patients with a Hearing or Hearing and Sight Impairment
NHS Fife provides interpreters for patients with a hearing, sight or hearing and sight impairment. This includes British Sign Language Interpreters, Lip-speaker Interpreters, Note Taker Interpreters and Deafblind Guides.
SMS Text Service – for patients with a Hearing Impairment
NHS Fife has a SMS text service for patients who are unable to contact NHS Fife verbally via the telephone, for example, BSL (British Sign Language) users, patients who are hard of hearing and patients with a speech impairment. If you would like to register to use this service please send text to 07805 800 005. Once we receive your text a registration form will be sent out to you for completion.
NHS Fife staff can provide translations of patient information into other languages, Braille, Large Print, Audio or Easy Read formats. If you require this service please let the staff involved in your care know.
For more information you can contact the NHS Fife Equality and Human Rights Team by:
- Email - fife-UHB.EqualityandHumanRights@nhs.net
- Phone - 01592 729130 (external) or 29130 (internal)
- NHS Fife SMS Text Service - 07805800005 (for people with a hearing or verbal impairment)
Equality and Human Rights
Tel: 01592 729130