The skills you need to engage with a young person who is expressing thoughts of suicide are the same skills you would use with any young person in distress. Children and young people are less likely to express or advocate for their needs if they think we’re too busy, overwhelmed or sending signals that we’re short on time. Recognising something isn’t right, listening and supporting them at this stage has a huge potential to change their expectation of being listened to. Research and experience shows us that asking children and young people for their perspective, what they know works for them and respecting and valuing their perspective on the support they need, are all key [8].  

Children and young people will choose carefully who they speak to. They will speak to an adult they trust, who doesn't overreact, who will respect confidentially and can get more support if needed. This may not be the people or services we have put in place to offer crisis support. It’s widely recognised that this first point of contact when the child or young person reaches out is critical, no matter what our role is [9]. All staff are encouraged to use their colleagues for support. 

Time Space Compassion is an approach which can be implemented within all sectors and across our communities. The principles, practices and underpinning values support those engaging in conversations around crisis, distress and suicide to offer a response rooted in human connection and compassion. 

The suite of “Ask Tell” animations explore mental health, suicide and young people and provide advice on how to initiate conversations with a young person: 

You might also find tools such as Decider Skills helpful to assist conversations. Further information can be found in the appendices section of this document. 

In any conversation with a young person, it is important to remember to: 

  • Follow your service/organisational policy or protocol 
  • Use the support available to you - e.g. manager, colleagues, supervisor 
  • Contact other agencies for advice or to refer on where appropriate  
  • Liaise with all involved in line with guidelines on confidentiality and consent  

Do not: 

  • Assume someone else is helping the young person 
  • Ever make agreements that you cannot keep 
  • Tell them to stop or make ultimatums