Referral routes
The team accepts referrals from all professionals who are involved supporting people who are approaching end of life. The referring professional is asked to complete a simple referral document which provides essential information in respect of the persons illness and life expectancy. These referrals are then screened against the teams’ criteria and contact made with the referring professional.
Location
The end-of-life care team deliver care and support 365 days per year, working split shifts from 8am to 9pm to ensure consistency of care is maintained. Referrals are managed on a Monday to Friday basis between the hours of 8.30am to 5pm.
Members of the Care at home team
Care at Home - End of Life team
The Team consists of a Team Manager, Home Care Manager, Assessment and Review Practitioner, and 12 dedicated End of Life care staff.
What we do
All team members are committed to providing the highest quality end-of-life care and support for both the terminally ill person and their families. The care staff work in pairs and travel Fife wide to attend to terminally ill people. All referrals received by the team are responded to within 24 hrs. (or next working day), with services often commencing on the day the referral is received.
Services useful to you
The end-of-life service works alongside all other palliative care organizations and professionals, including specialist palliative outreach, single point of access (SPOA), community nursing, acute health services and Marie Curie.
FAQs (Frequently asked questions)
Click on blue question for answer
Can referrals be accepted from members of the public?
No- the team needs specific clinical information from professionals to ensure that referrals are appropriate and meet the team criteria for acceptance.
What is the capacity of the team?
The team has 6 workers available daily working on a rotation basis covering Fife Wide. Capacity is very fluid and is determined by demand and movement within care packages within the team. This can change on a daily or hourly basis.
Does the team hold a waiting list?
No – the size and scale of the team does not enable the team to manage and maintain a waiting list. Services are offered based on available resources at the point in time the referral is received. Referrers are informed that they can re-submit their request at any point following the initial referral.
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